Shipping policy

At Shahmeer Aura, we aim to deliver your order safely and as quickly as possible across Pakistan.

1. Delivery Areas

We currently deliver orders across Pakistan through trusted courier and delivery partners.

2. Delivery Time

Orders are normally delivered within 2–5 working days after dispatch.

Delivery to remote areas may take additional time depending on the courier service and location.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout before you place your order.

Any applicable shipping charges are paid by the customer unless a promotional offer specifically states otherwise.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible locations across Pakistan.

For COD orders, the customer may be contacted by our team or courier for order confirmation before dispatch.

5. Order Processing

Orders are normally processed and dispatched within 1–2 working days.

Orders placed on weekends or public holidays may be processed on the next working day.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp or another available communication method.

Customers can use the provided tracking information to check the status of their shipment.

7. Delayed Deliveries

Delivery times are estimates and may occasionally be affected by:

- Weather conditions
- Public holidays
- Courier delays
- Incorrect or incomplete address information
- Unforeseen logistical circumstances

Shahmeer Aura is not responsible for delays caused by circumstances beyond our reasonable control.

8. Incorrect Address or Contact Information

Customers are responsible for providing a correct name, phone number and complete delivery address.

If incorrect information causes a delivery failure, additional delivery charges may apply if the shipment needs to be resent.

9. Refused or Failed COD Orders

If a customer refuses a COD parcel or repeatedly fails to receive an order without a valid reason, Shahmeer Aura may restrict or disable COD availability for future orders.

10. Damaged Package

If your parcel appears seriously damaged at the time of delivery, please take clear photos/videos of the package before opening it and contact us as soon as possible.

For product-related issues, please also refer to our Return & Refund Policy.

11. Contact Us

For questions regarding your shipment or delivery, please contact Shahmeer Aura through the contact details provided on our website.

Shahmeer Aura
Pakistan

Feel Beautiful. Feel Confident.